Privacy Policy

Last updated: 1 July 2025

1. Introduction

Veymark Civil Pty Ltd (ABN 87 702 571 908) (“Veymark Civil”, “we”, “us” or “our”) is committed to protecting the privacy of personal information we collect and hold. This Privacy Policy explains how we manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to all visitors to veymarkcivil.site and to all clients, suppliers, contractors and other individuals who interact with us.

2. The types of personal information we collect

The personal information we collect depends on the nature of your dealings with us. It may include:

• Your name, job title and business name;
• Your email address and other contact details you choose to provide;
• Project details, site locations and other information you provide when requesting a quotation or engaging our civil engineering and construction services;
• Records of correspondence, enquiries and communications between you and us;
• Information provided by contractors, suppliers and subcontractors for tendering, procurement and compliance purposes;
• Website usage data collected through cookies and similar technologies.

We do not collect sensitive information (such as health information or information about racial or ethnic origin) unless it is reasonably necessary for one of our functions or activities, you have consented, or the collection is otherwise permitted or required by law.

3. How we collect personal information

We generally collect personal information directly from you, including when you:

• Submit an enquiry or quotation request through our contact page or quote page;
• Send us an email at ceo@veymarkcivil.site;
• Engage us to provide civil engineering and construction services;
• Apply to work with us, or register as a contractor or supplier;
• Interact with our website.

In some circumstances we may collect personal information from third parties, such as referees, professional advisers, or publicly available sources, where it is unreasonable or impracticable to collect that information directly from you.

4. Purposes for which we collect, hold, use and disclose personal information

We collect, hold, use and disclose personal information for purposes including:

• Responding to enquiries and preparing quotations;
• Providing civil engineering, project management and construction services;
• Managing our projects, contracts, suppliers and subcontractors;
• Complying with our legal, regulatory, WHS and contractual obligations;
• Administering our business, including invoicing, record-keeping and internal reporting;
• Improving our website, services and client experience;
• Communicating with you about our services, where you have consented or would reasonably expect us to do so.

We will not use or disclose your personal information for a purpose other than the primary purpose of collection unless you would reasonably expect us to do so, you have consented, or the use or disclosure is permitted by law.

5. Disclosure of personal information

We may disclose personal information to third parties where reasonably necessary for the purposes set out above, including:

• Subcontractors, consultants and suppliers engaged on our projects;
• Professional advisers such as accountants, lawyers and insurers;
• IT service providers and website hosting providers;
• Regulators, government agencies and statutory authorities where required or authorised by law.

Some of these third parties may be located outside Australia. Where we disclose personal information to an overseas recipient, we take reasonable steps to ensure that recipient does not breach the Australian Privacy Principles in relation to that information.

6. Data quality and security

We take reasonable steps to ensure that the personal information we collect is accurate, complete and up to date. We also take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Information is stored securely using appropriate physical, electronic and managerial safeguards, and is destroyed or de-identified when it is no longer required for a lawful purpose, subject to any retention obligations under Australian law.

7. Cookies and website analytics

Our website may use cookies and similar technologies to improve functionality, analyse site traffic and enhance your browsing experience. Most browsers allow you to manage or delete cookies through your browser settings. Disabling cookies may affect some features of the website.

8. Access to and correction of your personal information

You may request access to the personal information we hold about you, and request correction of that information, by contacting us at ceo@veymarkcivil.site. We will respond to your request within a reasonable period. There is no charge for making a request, although we may charge a reasonable fee for providing a copy of the information. We may decline a request in limited circumstances permitted by the Privacy Act 1988 (Cth), and if so, we will provide reasons and information about how you may complain.

9. Notifiable Data Breaches

If we determine that a data breach involving personal information is likely to result in serious harm to any individual to whom the information relates, we will notify the Office of the Australian Information Commissioner (OAIC) and affected individuals in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).

10. Marketing communications

We will only send you direct marketing communications where you have consented, where you would reasonably expect us to do so, or where otherwise permitted by law. Every marketing communication will include a simple way for you to opt out of receiving further communications, and we will act on your opt-out request promptly.

11. How to make a privacy complaint

If you believe we have breached the Australian Privacy Principles or otherwise mishandled your personal information, please contact us at ceo@veymarkcivil.site with details of your complaint. We will acknowledge your complaint, investigate it fairly and promptly, and respond to you within a reasonable period.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner:

• Website: www.oaic.gov.au

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. The current version will always be published on this page, together with the date of the most recent update. We encourage you to review this page periodically.

13. How to contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact: